Privacy Policy

Version 1.2 – May 2018

We’re committed to protecting your privacy. This policy details what personal information we collect and why we collect it, how we use your information and how you can access and update it.  We are registered under the data protection law in the United Kingdom and take all reasonable care to prevent any unauthorised access to your data.  If we change our privacy policy, we will inform you by posting the changes on this page.

Who we are

Christopher Betts Environmental Biology Limited T/A Betts Ecology and Environmental Biology Limited T/A Betts Estates, Bank House, Witley Road, Martley, Worcestershire WR6 6PB.  

What information do we collect about you and why?

We collect information while you use our website and when you get in touch, sign up to our email newsletter or when you compete the registration form. The personal information we collect from you while using the website includes your IP address and information about what pages are accessed and when. Website usage information is collected using cookies (see below).  If you subscribe to our email newsletters, your information will be stored in the Campaign Monitor newsletter system.

We ask for information about you to enable us to provide a service to you and we collect this data by telephone, electronic communication or written correspondence.  We may ask you for information such as your name, private/business address, contact telephone numbers and email address.  We may also ask for information that relates to the service we are to provide to you, or services we already provide or what other services you would like us to provide in the future and for other information.  We may, for example, require your credit/debit card number or bank details to charge you for services.

We have put in place suitable physical, electronic and managerial procedures to safeguard the information we collect. Any personal information is kept private and securely stored until a time it is no longer needed, or until you request that we remove it from our records. 

How will we use the information about you?

We will not share your personal information for any marketing or other purpose without your consent, unless we are required to do so by law or by reason of change of company ownership.  

We do collect general information about visitors to our website for all-purpose reporting and to improve our future customer service.

You can unsubscribe from our mailing list or update your preferences at any time by using the links in the footer of any email that you receive from us.

If you fill out a contact form on our website, we will use the details to contact you by email or telephone in relation to your enquiry.

Access to your information

You have the right to access any data that relates to you, to delete it, and to object to its use for marketing. You can also check, correct and update your information (for instance, if you change address or email address). To do this, please contact us on 01886 888445.  If you are unhappy with how we have collected or used your data, you have the right to complain to the Information Commissioner’s Office (ICO).

Cookies

This website uses cookies, which are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They are used to tailor your return visits and provide a more personalised experience, or to assist in monitoring website usage. They do not allow us to identify you as an individual.

It is possible to disable cookies using your browser preferences. Please note that turning off cookies may affect the functionality of our website.

Residents

When you register on the website for access to your estate development’s information, your email address is stored on our secure website and your password is encrypted.  For the purposes of the General Data Protection Regulations 2018, the data controller of Betts Estates is our appointed Managing Agent: Waldrons Solicitors, Capstan House, the Waterfront, Merry Hill, West Midlands DY5 1TA.